Shipping Policy

Effective Date:17 Septemper 2024

Order Processing

All orders are processed within 2 business days. Orders are not processed or shipped on weekends or holidays. If we experience a high volume of orders, shipments may be delayed. We will notify you by email if there is any significant delay in the shipment of your order.

Shipping Rates and Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• Estimated delivery time for domestic shipping is 2 to 3 business days.
• International shipping delivery times vary depending on location, typically 2 to 3 business days.

Shipping Confirmation and Order Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

Umley is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damaged or Lost Items

Umley is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently ship to [list countries]. Please note that international shipping times may be subject to delays due to customs processing.

Contact Us

If you have any questions about our shipping policy, please contact us at info@umley.com.